You can delete your account at any time. The fastest way is inside the app. Deleting your account does not cancel an Apple subscription; that is done in your Apple ID settings.
The fastest way: inside the app
Open AstroGuide → Settings → Delete account, then confirm. Nothing is deleted until you confirm. Your account is removed from our servers when the request succeeds. The app then clears the chart, forecast, purchase, and AI consent data stored on the device, and starts a new anonymous profile. This works for anonymous profiles and for profiles linked to Sign in with Apple.
If the request cannot reach our servers, the app keeps your data and shows an error, so you can try again. If the server no longer accepts your sign-in and your profile is linked to Sign in with Apple, the app asks you to sign in with Apple again. If an anonymous profile can no longer be verified on the device, in-app deletion cannot be completed; in that case, use the support request described below.
What gets deleted
- Your account record, including the anonymous account ID and its session.
- Your name, birth data, and your natal chart, including cached chart data.
- Your forecast history and cached forecasts.
- Your daily email subscription and the email address you entered for it.
- Your AI consent record.
- Your purchase link on our servers. Apple keeps its own purchase records under its policies.
- Your Sign in with Apple link and the email address we received from Apple.
- On the device: chart, forecast, purchase, and consent data stored by the app.
What is not deleted
- Journal entries on your device. The journal is not part of server deletion. To remove them, use "Clear journal" in the Journal screen, or delete the app. Export them first if you want a copy.
- Your Apple subscription. Cancel it in your Apple ID settings. Deleting your account does not cancel it.
- Apple's records. Apple keeps purchase and sign-in records under its own policies.
- Encrypted backups. Deleted data can remain in encrypted server backups until those backups expire, which can take up to 7 days.
- A hashed session-revocation marker. It is kept for up to 91 days so that old sign-in tokens cannot recreate the account. It does not contain your account ID in readable form.
Timeline
In-app deletion takes effect as soon as the server confirms it. A follow-up cleanup runs a few minutes later to catch requests that were still in progress. Its cleanup record expires within 24 hours.
If you can't reach the app
Use the form below if your profile is linked to Sign in with Apple and you no longer have the app. The form matches the account by the email address that Apple provided to us, which can be an Apple private relay address. We then send a verification link to that address. Open the link within 24 hours and confirm the request on the page it opens. If the link is not confirmed, the request expires after 45 days. Receiving a request number does not confirm that an account was found or deleted; the completion page states only what can be confirmed.
If your profile is anonymous and the app is unavailable
AstroGuide's deletion API can authenticate an anonymous profile using its anonymous user ID and recovery secret. This static email form deliberately does not collect or store either credential, so it cannot submit an anonymous deletion. If you still have the app, use Delete account in Settings. If you no longer have access to that app installation, send a support request to ask for a safe recovery path, but do not paste a recovery secret into the form. A support acknowledgment is not a deletion confirmation.
If you're deleting because something went wrong, we'd love to hear about it. Reach us through the support form.